Work With Us

Work With Us

A global company with dedicated staff who strive to be the best in their field

Have you considered a career in insurance? It’s not only for those with underwriting experience or actuarial qualifications - you’d be surprised at the broad spectrum of skills, abilities and qualifications that are valuable in the insurance world.

At Liberty Specialty Markets, we are always on the lookout for quality people with a legal, engineering, business, finance, environment, or construction background; people who understand sales and marketing, know how to build and maintain relationships with clients, and have an instinct for delivering excellent client service.

We are unusual in having a high staff retention rate: people join us, and they stay. But that doesn’t mean they get stuck. There are many career and personal development opportunities to take advantage of while working with Liberty, including opportunities for promotion, lateral movement, transfers and travel. It’s a bit like a large family firm, and the professional and social bonds that you create are genuine.

Liberty opened in Sydney in 1999, and today employs more than 350 staff in Brisbane, Melbourne, Adelaide, and Perth, as well as Hong Kong, Singapore and Kuala Lumpur. Our combined turnover (gross written premiums) across Asia Pacific exceeds US$400 million annually.

The benefits of working for a global organisation like Liberty are significant. If you think you have what it takes to work hard, strive to be the best and be a part of Liberty’s exciting future, we urge you to apply now for one of our current vacancies.

Current Vacancies

Level 2/3 Desktop Support Engineer | Singapore

Location: Singapore

Job Type: Full Time

Job Area: Information Technology

Applications Close: 31 Aug 2019

Liberty Specialty Markets offers specialty and commercial line insurance and reinsurance across Asia Pacific.

Find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today and confidently pursue tomorrow.

  • Global company.
  • Competitive salary and benefits.
  • Career development opportunities.

Key responsibilities

  • Based in Singapore and with a focus on Singapore, Hong Kong and Malaysia offices, you will assist the Business Technology Services team in delivering an exceptional I.T support service to the Liberty Asia Pacific business. This includes but is not limited to:

    • L2/3 Desktop and L1 Application Support

    • Employee On-Boarding (including application & system access)

    • Laptop and mobile device provisioning & maintenance

    • Video Conferencing administration & support

    • High Priority Incident Management including IT outage communications

    • Ownership of or participation in various IT projects.

    • Reporting & Analytics

  • Building relationships and working closely with the Liberty Asia business to ensure IT alignment with business objectives.

  • The management of vendor relationships in Asia ensuring cost effectiveness/efficiency.

  • The knowledge, experience and maturity to work autonomously, reporting to management in Sydney, Australia.

  • When required, sporadic travel to other branch offices e.g. Sydney, Hong Kong & Malaysia.

 Qualifications and Soft Skills

  • Cantonese / Mandarin speaker preferred

  • 5+ years of experience working within a Desktop or Application Support team.

  • Highly customer service oriented with solid relationship management skills

  • Advanced analytical skills, problem solving skills and technical skills

  • Broad knowledge of end user computing, network based workstation systems and hardware

  • Broad knowledge of Microsoft products including Microsoft Office, Sharepoint etc. Basic knowledge of Atlassian products e.g. Jira, Confluence etc.

  • Basic knowledge of IT concepts and frameworks e.g. ITIL

  • Basic understanding of system development lifecycles and project methodologies e.g. Agile

  • Advanced verbal and written communication skills

What Next?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.

Please click APPLY NOW and attach your resume.

 ** Agencies – We’ve got this covered!  **

We care about your privacy and the protection of your information. Our Privacy Policy is available at By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.

Why Work at Liberty?

Well, that depends on your outlook and what’s important to you. You decide.

Reward and recognition

  • Competitive salary
  • Salary packaging options
  • Annual short-term incentive programme (permanent staff)
  • Generous health and medical insurance coverage in Asia
  • Liberty Star Award staff recognition programme
  • Generous paid parental leave (over and above legislated requirements)
  • Liberty Employee Assistance Programme (confidential counselling service)
  • Annual free flu vaccination and skin checks.

Career development

  • Sophisticated induction programme
  • Robust technical and non-technical training
  • Development planning and objective setting
  • Promotion from within
  • Internal advertisement of career opportunities
  • External Study Programme including study leave options and financial assistance
  • Travel, transfer and secondment opportunities
  • Project work and overseas audit assignments
  • Management and leadership development programmes
  • Fast-growing global company with Asia Pacific offices in Sydney, Melbourne, Brisbane, Adelaide and Perth, as well as Singapore, Hong Kong, and Malaysia.

Our Workplace Culture

At Liberty, we take a long-term view, and part of that is building real relationships, both internally, with colleagues, and externally, with our clients and brokers. A culture of teamwork underpins everything we do at Liberty.

Liberty’s leadership team has the stability, experience and foresight to steer us through the ups and downs of the financial cycle, while empowering staff to focus on market relevance and delivering quality customer service.

Experience and stability – it’s what draws us together, and what sets us apart. Our parent company, Liberty Mutual, has been helping people live safer, more secure lives for over a century, and Liberty International Underwriters is proud to be a part of that tradition.

Our nominated charities align themselves with this philosophy and all Liberty employees are actively encouraged to ‘do their bit’ for these and other charities. All staff receive one day of paid leave per year to allow them to give back to the community.