Najihah Fazari
PST Specialist, Claims
Kuala Lumpur
Telephone
Phone: +60 2082 4170Department
Claims
Main role
Supporting the Claims team with process efficiency, documentation, and stakeholder coordination to ensure timely and accurate claims handling. My focus is on delivering high-quality service, improving workflows, and contributing to operational excellence.
Personal profile
Najihah joined Liberty in 2025 as a PST Specialist in the Claims department.
Najihah began her career in insurance operations in 2021, gaining experience in claims processing, client servicing, and system management, bringing strong analytical and problem-solving skills to manage complex tasks effectively.
Najihah has a Bachelor of Forensic Science from the National University of Malaysia.